"Again, thank you for the excellent seminar. Just so you know my board is very excited about the change flow chart and we have incorporated this method of approach to all change issues. This practice is now also part of our strategic planning process and my new director orientation class. I believe I had mentioned to you, once I walked out of your session I could have got back on the plane went home and would have received full conference value. Thanks again!"

"p.s. I look forward to receiving your newsletters."

Harry H. Janzen, CAE Executive Officer, Saskatoon Real Estate Board

“On behalf of the Government of the Northwest Territories and the human resource community, we would like to thank you for the excellent opening keynote presentation you gave at our recent conference on HR Issues. You really captured the essence of our message for the week and set the stage as we move to a more strategic approach to our human resource practices.

We appreciate you sharing your experience in the human resource field with us and your skill in delivering the messages in a way that was thought-provoking yet made everyone feel comfortable and excited.”

Lynn Elkin, Executive Director, Corporate Human Resource Services, Government of the Northwest Territories

“Thank you for your excellent training with our managers and employees throughout the organization. They have clearly learned new tools and techniques to influence others and resolve conflicts in a win-win way. I can only say that your training evaluation results are excellent and at no point in my career have I ever seen marks this good. Well done.”

Hal Blackadar, Vice President of Human Resources, Corus Entertainment Industries Inc.

“Robert, thanks for a great presentation to our National Sales Team. Your content was very well received and our sales group were still buzzing about the new concepts and tools, even after you had left. We all found your presentation to be very valuable. We would like to have you back in the fall.”

Mehendi Kemani, Director Advisor Education, Wealth Management Division, ING Canada

“I want to thank you for a great presentation to our association at our 16th annual meeting. Your presentation on Communication hit the target dead centre. You really taught us how to use the “tools” you gave us. Thank you for helping our members become better managers. It not only helps our member companies, but it also helps an important national industry.”

Gerry Hood, Executive Director, Canadian Sphagnum Peat Moss Association

"Your presentation on Influencing Clients to Accept Change was a highlight at both our Niagara Falls and Vancouver regional conferences this year. In fact, our members' feedback about the lessons learned during these sessions prompted us to ask you to do some more intensive and industry-specific work with us at our 2005 national conference in September. Thank you!

Carol West, President, Canadian Society of Customs Brokers

“Robert, you have introduced Providence Continuing Care Centre to a very effective Change Management program. Two elements a external training program must meet are ensuring the session content meets the needs of the organizations culture and importantly ensuring the trainer 'fits' within the organization. On both accounts you exceeded expectations as our workshop evaluations demonstrated. Your Change Leadership and Communications programs have been very beneficial in giving managers the skills, knowledge and confidence to lead change. We look forward to continued work with you.”

Lauri Prest, Director of Training and Organizational Development, Providence Continuing Care Centre, Kingston, Ontario

“Robert, thank you for a great team building day at our 2004 Benefits Practice Meeting. Virtually everyone who participated in the session gained a better understanding of their primary strengths, motivators, and working style. More importantly, we learned how to respond to the motivations of our colleagues and clients.

Your dynamic presence and belief in the process added considerable credibility which, for a group of actuaries, was essential to get the buy in we needed for the session to succeed. We look forward to working with you again in the future.”

Jill Wagman, Eckler Partners Ltd.

“I just went through the evaluations – they were excellent. Your teaching/presentation skills and knowledge of the topic were rated 4.90 out of a possible 5.00 – thanks again for doing an excellent job. I do hope we get a chance to work more together in the near future.”

Rita Greenridge, Program Coordinator, Centre For Leadership, Government of Ontario

“Thanks for presenting at our National Sales Conference. Your presentations on ‘Win-Win Negotiating’ and ‘Partnering Skills” were highly stimulating and very relevant to our workplace. The audience was fully engaged and post conference evaluations rated your session very highly. You made a real effort to understand our needs and inherent workplace challenges. Participants have subsequently applied the tools that you presented. I am sure we will use you again in the future”

Pam Nigro, Senior Sales Coordinator, Retail, Petro-Canada Ltd.