Robert Harris Resources delivered 2 presentations on Change Leadership at this year’s Leadership Summits.  The week long event starting October 23rd was attended by executives and managers of Service Ontario, Ontario Government.

Robert Harris made the presentations focused on how the organization can get internal and external commitment to the major restructuring in order to provide Ontario citizens with one-stop shopping.

Service Ontario is in the throes of significant transformation as the Ontario Government restructures how it can most effectively provide services to meet citizen’s needs.    This change required employees to relocate from their existing ministries to a centralized body.   New leadership was brought in from outside the OPS to help with the transformation.   Harris presented a number of tools and techniques to effect large-scale change including his innovative “strategic influencing 4-box model”.